Disclaimer
Important disclaimers about our website content, photography services, image usage, and the limits of our professional liability. Please read carefully before engaging us.
Table of Contents
- Introduction
- 1. General Disclaimer
- 2. Photography Services Disclaimer
- 3. Model & Property Releases
- 4. Copyright & Image Usage
- 5. Results & Expectations
- 6. Website Content Disclaimer
- 7. Professional Standards
- 8. Insurance & Liability
- 9. Third-Party Links & Services
- 10. Testimonials & Reviews
- 11. Changes to This Disclaimer
Introduction
The information provided on this website and through our services is for general informational purposes. While we strive for accuracy, we make no warranties about the completeness, reliability, or suitability of any information.
By using our website and services, you acknowledge and agree to the disclaimers outlined on this page. Please read them carefully before booking our services.
1. General Disclaimer
The content on the Sentoe Films website is provided “as is” without any representations or warranties of any kind, either express or implied. We make no representations or warranties in relation to this website or the information and materials provided.
Nothing on this website constitutes, or is meant to constitute, legal, financial, or professional advice. If you require advice, you should consult an appropriate professional.
2. Photography Services Disclaimer
Service Scope
Our photography services are provided as described in individual contracts and proposals. The specific scope, deliverables, and terms are established in writing before each engagement.
Creative Interpretation
Photography is a creative profession. While we work closely with clients to understand their vision, the final creative output reflects our professional judgment and artistic interpretation. Minor variations in style, composition, and editing are inherent in creative work.
Environmental Factors
Photography outcomes can be affected by factors beyond our control, including:
- Weather conditions (for outdoor shoots)
- Lighting limitations at certain locations
- Space constraints at venues
- Background elements and distractions
- Subject cooperation and timing
Equipment
We use professional-grade equipment with backups. However, equipment can fail despite best practices. In rare cases of complete equipment failure, our liability is limited to rescheduling or refunding the affected session.
3. Model & Property Releases
Client Responsibility
While Sentoe Films provides standard model and property release forms, the client is ultimately responsible for:
- Ensuring all photographed individuals sign appropriate releases
- Obtaining parental/guardian consent for minors
- Securing permission to photograph at private locations
- Obtaining property releases for recognizable private properties
- Clearing trademark appearances if using images commercially
Release Limitations
Model releases grant permission for specific uses. Images used outside the scope of signed releases may expose the user to legal liability. We strongly recommend consulting with a legal professional before using images in ways not covered by your release agreements.
Important
Sentoe Films cannot be held liable for client use of images without proper releases. Always ensure you have appropriate permissions before publishing or distributing photographs.
4. Copyright & Image Usage
Ownership
Under U.S. Copyright Law, the photographer (Sentoe Films) retains copyright to all photographs unless explicitly transferred in writing. Clients receive a license to use images as specified in their contract.
License Limitations
The standard commercial license granted to clients:
- Permits: Use for client’s business purposes, marketing, website, social media, print materials
- Prohibits: Resale, sublicensing, stock photo submission, template creation, or transfer to third parties
Portfolio Rights
We reserve the right to use images for self-promotion, portfolio display, competitions, and marketing unless a separate confidentiality or exclusivity agreement is in place.
Infringement
Unauthorized use of our copyrighted images constitutes infringement and may result in legal action. This includes use without proper licensing, exceeding license scope, or removing watermarks/metadata.
5. Results & Expectations
No Guarantees
While we strive for excellent results on every project, we cannot guarantee specific outcomes, including but not limited to:
- Specific sales or conversion improvements from marketing images
- Exact replication of reference images or competitor work
- Results identical to samples in our portfolio (each project is unique)
- Outcomes dependent on third-party factors (e.g., ad performance)
Client Satisfaction
We include revision rounds in our contracts to ensure client satisfaction. However, extensive revisions beyond the agreed scope may incur additional fees. “Satisfaction” refers to reasonable expectations consistent with the contracted scope and industry standards.
Setting Expectations
We encourage open communication during the planning phase to align expectations. Providing reference images, mood boards, and clear briefs helps us deliver results that match your vision.
6. Website Content Disclaimer
Accuracy of Information
We make reasonable efforts to ensure website information is accurate and current. However, we do not warrant that:
- All information is complete, accurate, or up-to-date
- The website will be available at all times
- Pricing or service details haven’t changed since publication
Portfolio Images
Portfolio images on our website represent our work but may not reflect typical results for every project. Each photography engagement is unique based on subject matter, location, lighting, and client requirements.
Pricing
Prices displayed on our website are starting points and may vary based on project complexity, duration, location, and specific requirements. Always request a custom quote for accurate pricing.
7. Professional Standards
Our Commitment
Sentoe Films is committed to maintaining the highest professional standards in commercial photography. We adhere to industry best practices and ethical guidelines.
Business Credentials
- Fully Licensed NYC Business
- Professional Photography Association Member
Confidentiality
We treat all client information with confidentiality. For projects requiring enhanced confidentiality (product launches, unreleased campaigns), we’re happy to sign non-disclosure agreements.
Ethical Practices
We do not:
- Misrepresent our work or capabilities
- Use deceptive editing that materially misrepresents subjects
- Share client information without consent
- Engage in practices that violate industry ethical standards
8. Insurance & Liability
Coverage
Sentoe Films maintains comprehensive business insurance including:
- General Liability: Coverage for third-party bodily injury and property damage
- Professional Liability: Coverage for professional errors and omissions
- Equipment Insurance: Coverage for our professional photography equipment
Limitation of Liability
Our maximum liability for any claim arising from our services is limited to the amount paid by the client for the specific service in question. We are not liable for:
- Indirect, incidental, or consequential damages
- Lost profits, revenue, or business opportunities
- Damages arising from client’s use of delivered images
- Issues caused by third parties or force majeure events
Certificate of Insurance
We can provide a Certificate of Insurance (COI) upon request, naming venues or clients as additional insured parties when required.
9. Third-Party Links & Services
Our website may contain links to third-party websites or services. These links are provided for convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites.
We recommend reviewing the terms and privacy policies of any third-party sites you visit through links on our website.
10. Testimonials & Reviews
Testimonials displayed on our website are from real clients. However:
- Individual experiences may vary
- Testimonials represent specific projects and may not reflect typical results
- We may have edited testimonials for length or clarity while preserving meaning
- Some testimonials may be incentivized (we note when this is the case)
11. Changes to This Disclaimer
We may update this Disclaimer from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes constitutes acceptance of the updated Disclaimer.
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