Privacy Policy

1. Introduction
2. 1. Information We Collect
3. 2. How We Use Your Information
4. 3. Information Sharing & Disclosure
5. 4. Cookies & Tracking Technologies
6. 5. Data Security
7. 6. Your Rights & Choices
8. 7. Photography-Specific Privacy
9. 8. Third-Party Services
10. 9. Children's Privacy
11. 10. Changes to This Policy
12. 11. Contact Us

Sentoe Films (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for commercial photography services in New York City.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Personal Information You Provide

We collect information you voluntarily provide when you:

• Contact us: Name, email address, phone number, company name
• Request a quote: Project details, budget range, timeline preferences
• Book our services: Billing address, payment information, shoot location details
• Create an account: Login credentials, communication preferences
• Participate in shoots: Names of individuals photographed, release forms

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device information (mobile, desktop, tablet)

Photography-Related Information

As a photography business, we may also collect:

• Photographs and images of individuals, products, or properties
• Location data where photos are taken
• Metadata embedded in photographs
• Model release and property release documentation

We use the information we collect to:

• Provide Services: Schedule shoots, deliver photographs, process payments
• Communicate: Respond to inquiries, send project updates, share proofs
• Improve Our Services: Analyze website usage, enhance user experience
• Marketing: Send promotional materials (with your consent)
• Legal Compliance: Fulfill contractual obligations, comply with laws
• Portfolio Development: Showcase work (only with proper releases)

We may share your information in the following circumstances:

Service Providers

We work with trusted third parties who assist in operating our business:

• Payment processors (Stripe, Square)
• Cloud storage providers (for photo delivery)
• Email marketing platforms
• Website analytics services
• Customer relationship management (CRM) tools

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If Sentoe Films is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Track advertising effectiveness (with consent)

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure cloud storage with access controls
• Regular security audits and updates
• Limited employee access to personal data
• Secure payment processing (PCI DSS compliant)

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to taking reasonable precautions.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limited processing of your data

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to request deletion.

New York Residents

New York residents have rights under the SHIELD Act regarding data security and breach notification.

Image Rights & Model Releases

For all photography sessions involving identifiable individuals:

• We obtain signed model releases before using images publicly
• Client-commissioned photos remain confidential unless otherwise agreed
• Portfolio usage requires explicit written consent
• You may request removal of your likeness from our portfolio

Photo Storage & Retention

• Client photos are stored securely for 2 years after delivery
• Extended storage is available upon request
• RAW files are deleted after final delivery unless otherwise agreed
• Backup copies are maintained for disaster recovery

Metadata & Location Data

Photographs may contain metadata including camera settings, date/time, and GPS coordinates. We remove sensitive metadata before public sharing unless specifically requested.

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Services We May Use

• Google Analytics (website analytics)
• Stripe/Square (payment processing)
• Calendly (scheduling)
• Dropbox/Google Drive (file sharing)
• Social media platforms (for sharing)

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child without parental consent, we will delete that information promptly.

For photography involving minors, we require parental or guardian consent and signed releases before any shoot.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

For material changes, we will notify you via email or prominent notice on our website.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: [email protected]
• Phone: (646) 123-4567
• Mail: Sentoe Films, Manhattan, New York, NY

We will respond to your request within 30 days.